Find Answers to Frequently Asked Questions
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What is my deductible period?
January 1 – December 31.
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What is my coinsurance period?
January 1 – December 31.
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What do I need to do to get coverage?
You need to work the minimum number of hours and have contributions remitted by your employer(s) to meet the dollar bank eligibility requirements. After initial eligibility has been established, self-payment is permitted in order to retain coverage.
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What do I need to do to get my dependents covered?
Your dependents will be covered when you are. You must complete and submit an enrollment form listing your eligible dependents. You are required to provide documentation verifying your dependents’ eligibility and relationship to you, the subscriber. Acceptable forms of documentation include: marriage certificate, birth certificate, adoption decrees, legal guardianship orders, Qualified Medical Child Support Orders and/or parenting plans (if applicable).
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How do I add a spouse or child to my insurance coverage?
Complete a new enrollment form to add new dependents. You are required to provide documentation verifying your dependents’ eligibility and relationship to you, the subscriber. Acceptable forms of documentation include: marriage certificate, birth certificate, adoption decrees, legal guardianship orders, Qualified Medical Child Support Orders and/or parenting plans (if applicable).
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How do I update my addresses or my dependents address?
You may fill out a new enrollment form or submit the request in writing to the administration office to update addresses. *Members can also change the address over the phone.
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Should my dependents have their own card with their name on it?
No, dependents are on the data base but cards are not issued in their name, only the member’s.
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How do I update my beneficiary for my Life insurance and Pension?
You must fill out a new enrollment form to update beneficiary information.